FAQs – Eden Brand Official

FAQs

Customer Service

For questions regarding an order or any other issue contact info@shopeden.co

Please include your name and order number. Customer service hours are Monday through Friday 8am-7pm

Shipping Policy

 All in stock items process  within 3-5 working business days not including Saturday and Sunday. Shipping times vary between 2-4 business days. Any orders placed after 6pm will begin processing the next business day.  International shipping is between 7-10 days. Once your order has shipped you will receive a tracking number. If you are in need of expedited shipping you can email Info@shopeden.co

 

Return Policy

In the event you receive the wrong color/size or in the rare case that you are unhappy with your garment you are entitled to an exchange, site credit or full refund  within 14 days. Please email info@shopeden.co with your name and order number to begin the process.